We are here to help

Contact SurpriseVerse

Need help with an order, payment, delivery, or a custom idea? Contact the SurpriseVerse team by email or Instagram.

Last updated 28 July 2026

Official support channels

Customer support and order help

orders@surpriseverse.in

Instagram

@surprise_verse (opens in a new tab)

Messages are handled by SurpriseVerse. Please avoid sending payment credentials, OTPs, passwords, or other secrets.

What to include

For faster support, send:

  • Customer name.
  • Registered email.
  • Order ID, if available.
  • Razorpay payment ID, if the issue is payment-related.
  • A short description of the issue.

Custom experiences

Custom SurpriseVerse experiences start at ₹1,499. Contact us before ordering so scope, price, delivery timing, hosting, and revision expectations can be agreed clearly.